UFIT Terms and Conditions

Last updated: July 22, 2026

These Terms and Conditions govern access to and use of UFIT services, including the UFIT membership experience, coaching app, member store, and related websites operated by UFIT Inc. By using UFIT, you agree to these Terms.

Key Terms

• You must be at least 18 years old to use UFIT independently, or have parent or guardian consent where applicable.
• Membership billing, renewal timing, taxes, and any included benefits are confirmed at checkout, in your account, or in your welcome email.
• Cancellation requests must be submitted at least 7 days before the next scheduled renewal date to avoid the next charge.
• No prorated refunds are provided for a cancelled membership period unless UFIT approves an exception in writing.
• Store credits, discounts, and member benefits depend on the active plan attached to your account and cannot be exchanged for cash.
• It is your responsibility to check product ingredients, allergens, dietary requirements, and suitability before purchasing or using store products.

Membership and Billing

New memberships are billed according to the offer accepted at checkout. Renewal dates and any recurring charges are shown at checkout, in your account, or in your welcome email.

To cancel, use the account portal where available or email info@ufit.ai with the email address connected to your membership. If you used more than one email address, include the alternate email addresses so support can locate the correct account.

To avoid the next scheduled renewal charge, cancellation requests must be received at least 7 days before the renewal date. Cancelling stops future renewals; it does not automatically create a prorated refund for the current membership period.

Store Credits and Member Discounts

If your active plan includes store credits, discounts, or store benefits, those benefits are governed by the terms shown at checkout, in your account, or in UFIT-approved membership communications. Credits may expire, may be limited to eligible products, and may require an active membership. Store credits have no cash value.

If a credit or discount appears to be missing, contact support before placing an order so the account can be reviewed.

Purchases and Store Orders

When purchasing products, you may be asked to provide billing, shipping, and payment information. You confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

UFIT may refuse, modify, or cancel orders because of product availability, pricing or description errors, suspected fraud, payment issues, or operational constraints.

Shipping, Missing Items, and Damaged Products

Store orders are shipped through third-party carriers. Title and risk of loss pass to the customer when the order is delivered to the carrier.

• Missing shipment issues must be reported within 30 days of shipping.
• Damaged products must be reported within 14 days of delivery and should include photos.
• Where a replacement product is available, UFIT may send a replacement instead of issuing a refund.
• Packaging blemishes alone are not treated as product damage.
• Orders shipped to an incorrect address supplied by the customer may not be eligible for refund or replacement.

Health, Fitness, and Product Safety

UFIT content, coaching, plans, recommendations, and store products are not medical advice and are not a substitute for diagnosis, treatment, or care from a qualified professional. Consult a healthcare professional before starting a new training, nutrition, supplement, or wellness program, especially if you have a medical condition, injury, allergies, are pregnant, or take medication.

Accounts and Access

You are responsible for maintaining access to the email address connected to your UFIT account and for keeping your login credentials secure. Do not share passwords, full card numbers, or security codes with UFIT support.

Availability, Errors, and Changes

UFIT may update products, services, pricing, features, store benefits, and website content. We do not guarantee that every item, feature, price, description, image, or service will be available or error-free at all times. UFIT may correct errors, inaccuracies, or omissions without prior notice.

Promotions and Coupons

UFIT may accept, reject, modify, or limit promotions and coupons. Unless UFIT states otherwise in writing, coupons and promotional benefits are limited to eligible products, active accounts, and current promotions.

Intellectual Property

UFIT names, branding, content, designs, systems, and materials are owned by UFIT or its licensors and may not be copied, redistributed, or used without permission except as allowed by law.

Third-Party Services

UFIT may rely on third-party providers for payments, shipping, app access, analytics, communication, and store operations. Third-party links and services may have their own terms and policies.

Limitation of Liability

To the fullest extent permitted by law, UFIT is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of UFIT services, store products, or third-party services.

Governing Law

These Terms are governed by the laws applicable to UFIT Inc, without regard to conflict-of-law principles.

Contact

For membership, billing, cancellation, store-credit, account, order, or product issues, contact UFIT support at info@ufit.ai or use the Contact Us page.